Desertcart UK review: Scam or Legit?

Exploring the legitimacy of online shopping platforms is vital in today’s digital age.

This blog post delves into Desertcart UK, assessing its credibility and reliability for consumers.

Desertcart UK: A Brief Overview

Desertcart UK, known as, offers a wide array of products, including electronics, beauty items, and more.

Established over seven years ago, it aims to cater to diverse consumer needs.

However, the presence of counterfeit sites mimicking Desertcart raises concerns among users​​.

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How Desertcart Works

How Desertcart UK Works

Desertcart is a global shopping platform that offers an extensive range of products from various international markets, including the US, UK, UAE, and India.

With over 100 million products, Desertcart aims to deliver a seamless and secure shopping experience to customers worldwide​​.

Self Ship Feature

  • Concept: Self Ship is a service offered by Desertcart to deliver items from around the world to your doorstep. It requires a PRO membership for access​​.
  • Costing: The cost of Self Ship is determined post-order and is based on the item’s gross or volumetric weight. Customers can view these charges in their order history​​.
  • Customs and Taxes: All applicable customs fees, including duties, VAT, and other charges, are added to the Self Ship fee​​.
  • Delivery Timeframe: Items are registered in the customer’s account within 24 hours, excluding weekends. An estimated delivery window is provided, which is subject to change and not guaranteed​​.

Returns and Refunds

  • Return Process: Customers need to verify the details of the item before ordering and contact the original retailer for return confirmation. Following this, the Desertcart customer experience team should be informed. A Self Ship admin fee and international return shipping charges apply​​.
  • Refund Policy: Refunds are determined by the original retailer. Self Ship fees are non-refundable​​.

Handling Damaged Items

  • Damage Reporting: In case of receiving a damaged item, customers are advised to contact Desertcart’s customer experience team. Damages should be reported within 3 days of delivery, with Desertcart’s liability limited to a maximum of USD 100.00 per order​​.

Purchase Restrictions

  • Compliance with Local Laws: Customers are responsible for ensuring that their purchases comply with local customs regulations. Desertcart provides resources for customers to check current regulations​​.

Desertcart’s operation, offering a vast array of products and services like Self Ship, reflects its commitment to providing a diverse and accessible shopping platform.

While the platform seems legitimate, customers should be aware of the processes and policies, including costs, returns, and customs compliance, to ensure a smooth shopping experience.

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Safety and Credibility’s high safety score of 90 out of 100 underscores its trustworthiness. This score is derived from various factors like past scam records and technical analysis​​.

Moreover, its longevity and positive reputation, without any blacklisting by security engines, add to its credibility.

Positives of

  • Valid SSL Certificate: Ensures a secure connection for users.
  • Long-standing Presence: Indicates reliability due to its prolonged operation.
  • High Trust Rating: The site is deemed safe and reliable based on algorithmic analysis and Internet data​​.

Negatives and Concerns

  • Lower Popularity: The site is not widely visited, which may raise questions about its market presence​​.
  • Mixed Reviews: Desertcart has both positive and negative reviews, with some customers reporting concerns about unauthorized charges and fraudulent activities​​​​.

Customer Feedback

Desertcart UK Customer Feedback

Customer reviews offer mixed opinions. While some express satisfaction, others highlight issues like unapproved subscriptions and blocked transactions.

The overall customer rating on platforms like Scamadviser and Trustpilot averages around 3.1 stars​​.

Cautionary Advice

Given the existence of fake websites imitating Desertcart, verifying the website’s authenticity is crucial.

Customers should ensure they are on the official site and read verified customer reviews.

Additionally, understanding Desertcart’s payment security, return policy, and customer support quality is important for a safe shopping experience​.


In conclusion, while shows signs of being a legitimate online platform, the mixed reviews and existence of counterfeit sites warrant caution.

By conducting thorough research and ensuring they are engaging with the official site, consumers can make informed decisions about shopping on

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Final Thoughts

Desertcart UK, with its high safety score and longstanding operation, seems to be a trustworthy online shopping destination.

However, the mixed customer experiences and the presence of similar fake websites necessitate careful consideration and verification before engaging with the platform.

As always, shoppers are advised to exercise caution and conduct thorough research to ensure a secure and satisfactory shopping experience.